DIGITAL WORK INSTRUCTIONS FOR BANKS
LACK OF PROCESS QUALITY CONTROL IN BPO SERVICES OF BANKS
A significant number of customer requests are handled manually at banks and financial institutions making processes tedious, and increases the likelihood of errors.
In addition, these processes are expensive and time consuming, and do not produce consistent outcomes.
DIGITAL SALES PLAYBOOK FOR FINANCIAL PRODUCTS
Huge companies and organizations in a variety of industries have created state-of-the-art experience zones in major cities across the world. Due to the pandemic, sales staff are forced to rely on client conversations rather than boring zoom calls, and these resources go untapped. Due to these limitations, account management teams are unable to amaze their consumers.
AUDIT TRAIL FOR FINANCIAL CONSULTING
Financial trail when it comes to process lapses - not related to security, but human errors made by authorised folks following authorised processes but skips steps or does the wrong thing. Elaborate on the fact that wrong processes followed by authorised teams lead to losses.